MR
M. Rahim
1 reviews | Active since Jun 2009
16 Mar 2022, 17:06
VodaPay issues
The VodaPay Builders mini app constantly gives errors. Today there was a 30% off voucher 30OFF for pool pumps and it could not be app**** giving error "Voucher restricted". I contact vodapay support and they could not resolve it and forwarded to Builders. Builders says they cannot help and I should contact vodacom. I constantly have this issue on the daily deals and support always passes the buck. No wonder the VodaPay project is such a disaster.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
16 Mar 2022, 19:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2022, 19:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Mar 2022, 12:18Dear M Rahim We are still busy with your query.
We will provide feedback when received.
Regards Consumer Website Team
We will provide feedback when received.
Regards Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2022, 12:18
Official
Dear M Rahim We are still busy with your query.
We will provide feedback when received.
Regards Consumer Website Team
We will provide feedback when received.
Regards Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Apr 2022, 09:44 Dear M Rahim Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been resolved.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2022, 09:44
Official
Dear M Rahim Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been resolved.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,
MR
M. Rahim's updateReviewer Update
11 Apr 2022, 14:02Hi. I haven't received any feedback on the resolution. What has been the resolution?
M. Rahim
Tel: ***
M. Rahim
Tel: ***
MR
M. Rahim's update11 Apr 2022, 14:02
Reviewer Update
Hi. I haven't received any feedback on the resolution. What has been the resolution?
M. Rahim
Tel: ***
M. Rahim
Tel: ***