NM
Ntshavheni M

1 reviews | Active since Aug 2012

25 Apr 2026, 20:45

Vodapay is not treating customer fairly

On 25th April 2026 I went to vodapay to purchase data i found an offer for 30 day 30 gigs data for R169.00 after payment it split to 15 day and 15 night which i was not buying it tried to call customer care and did not get any assistance as always it seems like those people only waiting for us to complain and do nothing they only told me that I bought 15 day and 15 night data and I didn't go to red-hot deals which offer that type of data I want my anytime data not what is said i bought

0
Replies (1)
Vodacom
Vodacom's reply26 Apr 2026, 07:11
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.