BR
Beverley R

1 reviews | Active since Apr 2014

13 Jul 2024, 16:37

Vodapay is not easy to use!

Vodapay offers an advance coupon whereby you buy now and pay later. I bought one last month and had problems trying to redeem but was assisted and it worked. Tried to buy one now to redeem at Debonairs, went through all the steps including the date for my card to be debited, buffered and buffered for so long I had to click off. So where is my coupon??

0
Replies (2)
BR
Beverley R's update13 Jul 2024, 19:07
Reviewer Update
I managed to resolve the coupon issue. I did the process all over again and successfully obtained my coupon and bought my Debonairs pizza. I must say, at this time of the month it is extremely handy to have this offer
Vodacom
Vodacom's reply14 Jul 2024, 18:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team