Vodapay is inefficient and the customer service is terrible

Constant back and forth for over a month with Vodapay. There is no way to contact them aside from a very fragile chat service on the app. The consultants all promise to call back and they never do. I’ve been told the issue is being escalated multiple times now but still no resolution. When you request a complaint line you are told there is none, which is incredible for a customer service department. I’m so sick of having to constantly follow this up weeks after the fact and no one has the decency to follow up. Avoid using Vodapay at all costs. It is not worth the headache and there are no policies in place to address any issues that arise with their services.