JdlR
Jean de la Rey
1 reviews | Active since Apr 2012
05 Nov 2021, 11:07
Vodapay is a ****
I ordered one of the daily deals online on the 19th of October and money was deducted from my account but no delivery has taken place and you cant contact anyone. I want my product or my money back.
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Replies (2)
Vodacom's replyOfficial
05 Nov 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JdlR
Jean de la Rey's updateReviewer Update
18 Nov 2021, 07:462 weeks later and still no one has made contact with me, still no product has been delivered. Shocking that a company can take your money and not deliver and have no one to contact them. Stay away from the Vodapay app!
JdlR
Jean de la Rey's update18 Nov 2021, 07:46
Reviewer Update
2 weeks later and still no one has made contact with me, still no product has been delivered. Shocking that a company can take your money and not deliver and have no one to contact them. Stay away from the Vodapay app!