Vodapay data not allocated but money gone from bank account

Item: Vodacom
Rating: 1
Author: Themba M

I bought data via the vodapay app and it was not allocated ive been sent from pillar to post by Vodacom and their consultants and it's not the first time this happens

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Nov 2023, 15:55

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Nov 2023, 15:55

Official