Vodapay cash advance reflects on arreas in credit bureaus

Item: Vodacom
Rating: 1
Author: Mthobisi M

I took the cash advance on the vodapay. I paid it off but the account still shows that I am in arrears in all the 4 credit bureas. Please correct this

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Replies (1)

Vodacom's replyOfficial

13 Sept 2026, 07:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team.

Vodacom's reply13 Sept 2026, 07:23

Official