IT
Ina T
1 reviews | Active since Jan 2012
25 Mar 2026, 12:23
Vodapay app useless
Vodacom, your Vodapay app is useless. Once you converted vodabucks to wallet, you cant convert back to vodabucks. Agents also dont know and block you from supervisors and managers. Useless app.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Mar 2026, 12:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Mar 2026, 12:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
IT
Ina T's updateReviewer Update
25 Mar 2026, 15:50When agents phone they dont know how to help, they just say its the system. And they block you from managers and supervisor, they, re supervisor also just say its the system. Well this voda pay app is totally useless. I can bet you I wont get any further calls. 2 agents were suppose to call be back. I agend 50y, by still waiting for them! Your vofaphone app is useless.
IT
Ina T's update25 Mar 2026, 15:50
Reviewer Update
When agents phone they dont know how to help, they just say its the system. And they block you from managers and supervisor, they, re supervisor also just say its the system. Well this voda pay app is totally useless. I can bet you I wont get any further calls. 2 agents were suppose to call be back. I agend 50y, by still waiting for them! Your vofaphone app is useless.
IT
Ina T's updateReviewer Update
31 Mar 2026, 07:57Vodacom, as predicted by me. NOBODY PHONED ME! Your app is not user friendly at all!
Then you send me A GENERATED VODACOM ANSWER, REALLY! IS THAT THE BEST YOU CAN DO???
LET ONE OF APP DEVELOPERS PH ME.
ARE YOU SCARED TO PHONE ME?
Then you send me A GENERATED VODACOM ANSWER, REALLY! IS THAT THE BEST YOU CAN DO???
LET ONE OF APP DEVELOPERS PH ME.
ARE YOU SCARED TO PHONE ME?
IT
Ina T's update31 Mar 2026, 07:57
Reviewer Update
Vodacom, as predicted by me. NOBODY PHONED ME! Your app is not user friendly at all!
Then you send me A GENERATED VODACOM ANSWER, REALLY! IS THAT THE BEST YOU CAN DO???
LET ONE OF APP DEVELOPERS PH ME.
ARE YOU SCARED TO PHONE ME?
Then you send me A GENERATED VODACOM ANSWER, REALLY! IS THAT THE BEST YOU CAN DO???
LET ONE OF APP DEVELOPERS PH ME.
ARE YOU SCARED TO PHONE ME?