VodaPay App **** proudly supported by Vodacom

VodaPay App ****med me into purchasing data for myself instead of my son's line 15GB (I dont even use 3GB pm), after selecting his line for the purchase, like any other month.

Before selecting the payment method, airtime option was greyed out with a R0.00 balance (my airtime balance was +- R460 at the time). If I selected my line for the purchase, payment with airtime would have been an available option. AND I would have realised that the purchase is for the incorrect line, right... Probably the main reason the app is developed the way it is, for the unrefundable transaction to be processed withou you realising what is happening AND that without you selecting it, until the transaction is completed... just like a ****!!

Guess what, Vodacom Customer Service cannot refund the transaction. There is absolutely nothing any of them can do for you except for telling you "we can't" this should be made their logo!! We can't!!

They advise that the good news is that you can transfer the data (22GB data, of which I will only use about 3GB)... then when trying to transfer, you are surprised again to find out that you cant transfer the data either... your loss...

Vodacom's app ****s unwanted purchases!! Not the first time this app caused purchasing items that one does not need or want.