NM
Natasha M
1 reviews | Active since Sept 2025
01 Sept 2025, 08:01
"Vodapay App not Allocating Vodabucks!!..for Account Payments or Purchases??"
We Haven't Received Any Vodabucks Since the 25th August 2025 For Any One of Our 10 Contracts on Our Account for Payments Made to Vodacom through the Vodapay App... Also Very Frustrated As Unable to Share Any Vodabucks As We Previously did Up Until the 25th August 2025 For Vodabucks Received through V-Up or by Purchasing Data or Airtime... Tobi was not able to help and we have not been made aware of any Technical Pronlems Within the App... Unfortunately We Find Ourselves De Registaring and Uninstalling All 10 Users from the Vodapay App as Dishonesty Doesn't Deserve Any Further of Our Time...
Natasha Matthew (Unhappy Vodapay Customer) Cfc Catering & Event Management
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Replies (1)Vodacom's replyOfficial
01 Sept 2025, 12:06Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2025, 12:06
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
