AA
Amy A
1 reviews | Active since Oct 2021
19 Oct 2021, 09:58
VodaPay App is a ****
They lure you in with great promo deals. Once you sign up, the promo code doesn’t work and their service desk tells you, sorry, technical difficulties. Even their partners (the ppl offering the promotions) are unable to assist. Is this their way of working around POPIA… Hey, you didn’t get the deal, but they’ve got your details now, right. Sign up if you’re willing to be taken from pillar to post.
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Replies (2)
Vodacom's replyOfficial
19 Oct 2021, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Oct 2021, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Oct 2021, 15:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been in contact with our Vodapay Team and was advised accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2021, 15:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been in contact with our Vodapay Team and was advised accordingly with regards to your query. Regards Consumer Website Team
Best regards,