TM
Tshifhiwa M
1 reviews | Active since Apr 2023
15 Apr 2023, 19:18
VODAPAY APP IS A ****!!!!
Guys DO NOT USE THE VODAPAY APP, it's all a ****. I purchased 2 fuel vouchers for use at BP. The vouchers have been declining for 2 weeks. Vodacom/Vodapay consultants have been taking me in circles. Vodacom is ***!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Apr 2023, 16:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2023, 16:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Apr 2023, 10:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per A2-XSXY-162TR, feedback was provided regarding the redemption of the vouchers.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2023, 10:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per A2-XSXY-162TR, feedback was provided regarding the redemption of the vouchers.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,