LM
Lihle M
1 reviews | Active since Mar 2021
15 Sept 2026, 00:41
VodaPay App faulty
My debit was due yesterday the 14/09, i have money in my account but yourl did not debit me. I sow now as it 15/09 that yourl added R0. 81 extra for late payment.
It iis disappointing cause i have money in my account since last week Wednesday but when it time for debit yourl don't. I tried to do manual payment from VodaPay App and yourl App has issues it keep on saying i must try later. Since yesterday the manual payment not going through.
I see now when i check the App it shows amount due is R0. 00, yet R170 something was due on the 14/09.
This is about cash advance i took from VodaPay. Please assist to resolve this issue.
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Vodacom's replyOfficial
15 Sept 2026, 08:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2026, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team