HH
Hlombe H
1 reviews | Active since Jul 2018
25 Mar 2024, 11:52
VODAPAY
I deposited money from my banking App to my vodapay wallet on the 12/03/2024. It hasn't reflected until today. I've been sending multiple emails and calling the customer care line and no one has assisted me. I'm so disappointed because I've been using this service for almost 2 years now.
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Replies (2)
Vodacom's replyOfficial
25 Mar 2024, 12:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2024, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HH
Hlombe H's updateReviewer Update
26 Mar 2024, 10:41Dear Vodacom
I can confirm that the issue has been resolved. Even though it has inconvenienced me a lot, but I really appreciate the assistance. I will continue using Vodapay because It has amazing shopping deals.
Thank you!!
I can confirm that the issue has been resolved. Even though it has inconvenienced me a lot, but I really appreciate the assistance. I will continue using Vodapay because It has amazing shopping deals.
Thank you!!
HH
Hlombe H's update26 Mar 2024, 10:41
Reviewer Update
Dear Vodacom
I can confirm that the issue has been resolved. Even though it has inconvenienced me a lot, but I really appreciate the assistance. I will continue using Vodapay because It has amazing shopping deals.
Thank you!!
I can confirm that the issue has been resolved. Even though it has inconvenienced me a lot, but I really appreciate the assistance. I will continue using Vodapay because It has amazing shopping deals.
Thank you!!