AZ
Amanda Z
1 reviews | Active since Jan 2025
30 Jan 2025, 10:06
VodaPay
Vodacom, I mean really for a service that has been operating way before I was born I am honestly very disappointed. Your Vodapay App is useless if we cannot purchase data on there because of technical issues on your end. I am stranded and need data, it has been an hour since I have been trying to purchase data on that App. Why does a big company have these silly issues.
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Replies (2)
Vodacom's replyOfficial
30 Jan 2025, 10:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2025, 10:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AZ
Amanda Z's updateReviewer Update
30 Jan 2025, 10:35Respectfully, I do not need a Vodacom consultant to contact me. Vodacom basically shoved down Vodapay down our throats letting us know that it is better to use the App when purchasing data. It is Vodacom's responsibility to make sure the App works efficiently and correctly, at this point it is an inconvenience. I dont need a consultant, just fix the App.
AZ
Amanda Z's update30 Jan 2025, 10:35
Reviewer Update
Respectfully, I do not need a Vodacom consultant to contact me. Vodacom basically shoved down Vodapay down our throats letting us know that it is better to use the App when purchasing data. It is Vodacom's responsibility to make sure the App works efficiently and correctly, at this point it is an inconvenience. I dont need a consultant, just fix the App.