SK
Shinaaz K

1 reviews | Active since Mar 2025

10 Jun 2026, 10:47

Vodapay

Horrible. I took a voucher advance in march 2025. The amount was debited successfully before the date it was supposed to. Since then they have been trying to debit my bank account for this amount. I have contacted them via the vodapay app and email their customer care . No one has assisted me my bank account is overdrawn due to them trying to take an amount that I have already paid. Worst service ever. Now who must pay the bank fees due to their system glitch.

0
Replies (1)
Vodacom
Vodacom's reply19 Jun 2026, 09:44
Official
Dear Shinaaz,

We are pleased to note that your query has been attended to. Should you need any further assistance with your account, please feel free to reach out to us.

We hope that you have a good day further.

Kind regards, Consumer Website Team