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1 reviews | Active since Dec 2013

03 Jan 2023, 14:56

Vodapay

Vodapay Consulting/Agents are clueless on anything that got to do with Vodapay App I logged a query which took weeks to sort out reference number A2-TL07-8I71H2.and when they finally calls my Husband the Agent he’s clueless doesn’t even know what he’s saying himself,can’t even hear his own explanation. How does all R50 Debonairs and Burger King Coupons doesn’t have codes and reverse themselves and credit Vodabucks back which I didn’t even see nor receive those Vodabucks reversed(back to my profile),he can’t even explain except that he’ll refund our Vodabucks. How does Vodacom and Vodapay gives rewards then later on Claim that they where reversed. but still the following week I win those R50 Debonairs with no codes again,What’s the use of this Stupid rewards.

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2023, 08:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team