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nwabisa N
1 reviews | Active since Dec 2013
25 Dec 2022, 10:11
Vodapay
I’ve lodged a complaints till to date no consultant ever called me,this morning again I won that Stupid R50 Debonairs coupons from Vodapay and again I wasted my time chatting with you agent with no help at all. I inboxed your Instagram Account still no help except insisting that the sms have Wicodes whereas all R50 coupons I got,my husband and most people got gage No Wicodes. Now I have to search for my Contract Account number as it seems like you can’t check it with the ID or my contact Number.It puzzle me that such company have no clue of How the rewards they give work m***, STOP GIVING R50 COUPONS WITH NO CODES AND CLAIM THAT THE SMS HAVE CODES.ALL COUPONS HAVE CODES EXCEPT R50 ONCE.
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Replies (1)Vodacom's replyOfficial
25 Dec 2022, 14:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Dec 2022, 14:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
