Vodapa debited card but no airtime dispensed

Hello Peter,

I bought data from Vodapay on the 31st of May worth R149. I did not receive my data, instead a slip on the Vodapay app that said “unsuccessful”. But the app already took the R149 from my account. So I am not sure why the data was unsuccessful despite taking my cash.

Since then I have been koved from Pillar to post to get my cash refunded. I’ve inboxed vodapay on messenger in FB, I have called Capitec. All cannot help me and take me back to Vodapay who are not willing to assist at all! I have always used this app and been an advocate of it to so many of my friends and family. I am highly disappointed and will not be using this ***** of an app again!

I need my cash refunded! It’s that simple!