VodaNOcoms!!! Beyond frustrated

I have never been so frustrated in dealing with a company that is so *********** at solving an issue. We are almost into the 6th week of dealing with the very same issue and every time I call I get told that: I will be contacted again, a service technician will call me, I must log another service request, my service request is still be processed or solved (which it never has been) etc etc. The final straw was, when after providing them with GPS readings, I was told that I live in Mbona when I actually live in Wartburg.

The issue of no signal at our home (with a booster installed) and surrounding area is beyond frustrating. It has impacted on our business and security. Also during load shedding we have no signal at all - a massive security risk living on a farm.

I have no faith in this company at all and cannot believe that this problem has still not been solved. Vodacom in this area has become a swear word and has resulted in many people actually moving away from this network. Apparently the tower had been vandalized. Surely it is fixed by now?

Please can you attend to this matter. This is my last resort before i too join the others in supporting another company that actually will provide a service and take our complaints seriously.