VodaNoCommunication
Spoke and send a response Mahali of the Vodacom HelloPeter Team on the 17 March 2021 about my dissatisfaction with the responde I received from Vodacom. They said the can only suspend certain providers services. Till now I did not receive a response. Please assist.
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Replies (2)
Vodacom's replyOfficial
24 Mar 2021, 14:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 14:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Mar 2021, 14:36Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided to you. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 14:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided to you. Your query has now been resolved. Regards Consumer Website Team
Best regards,