AJ
Antoinette J

1 reviews | Active since May 2016

04 Jul 2016, 12:40

Vodamcom MIA ? STILL NO REPSONSE

<p>As per my previous review, i still await the so-called will contact you from Vodacom. I have a new contract with NO PHONE! Had to return the broken phone. This from the account retrieval department to keep me as a customer. Bontle would have called back on Saturday, still waiting. Webster who came up with the deal never to be heard from again and the respondent on Hello Peter still MIA. </p> <p> </p> <p>TERRIBLE SERVICE; tried calling again put was put on hold unitl i had to take another call.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 14:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team