AR
Abel R
1 reviews | Active since Mar 2014
28 May 2019, 16:33
Vodamanage
I have been trying for months to get an online profile to manage the contracts etc for 2 of our companies. All the forms they requested have been completed and sent to them. No response what so ever after I sent them the forms. Went to Vodaworld to try and sort the issue, only to be told they cant help me, I need to do it via email!
Terrible service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 May 2019, 18:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 May 2019, 18:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2019, 08:30 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2019, 08:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and query has now been resolved. Regards Consumer Website Team
Best regards,