GS
Gerrit S
1 reviews | Active since Dec 2018
24 Feb 2019, 11:01
Vodamails ( Outlook) get rejected by Gmail
Since 4 days ago all my emails sent to Gmail accounts get rejected and the reason given:
Fails to pass authentication checks - returned to sender
Why can`t Vodacom not get their act together and for once deliver a proper service ????
This is why a monopoly of any business is so wrong !
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2019, 11:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2019, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GS
Gerrit S's updateReviewer Update
28 Feb 2019, 10:54Vodacom really came through this time. Thank you !!
The consultant spent more than a hour to try and fix the error of returning emails from Gmail.
Unfortunately the error still persists and now i have to use a Gmail account myself after using Vodamail for more than 11 years.
GS
Gerrit S's update28 Feb 2019, 10:54
Reviewer Update
Vodacom really came through this time. Thank you !!
The consultant spent more than a hour to try and fix the error of returning emails from Gmail.
Unfortunately the error still persists and now i have to use a Gmail account myself after using Vodamail for more than 11 years.