1 reviews | Active since May 2017

20 Jun 2017, 13:02

Vodamail is nonsense

<p>Vodamail is just not on the same level as the other email services, like gmail, icloud, yahoo and so on. It gives errors all the time. If one tries to search for and old email, or forward an email with attachments, try to attach, and many more things, it gives problems. Sometimes it's difficult to login. You end trying different browsers trying to do one thing. Data is depleting at that moment. I don't thing Vodacom stuff use this mail server as they are not aware of the problems we encounter. The user experence was not tested after it was launched. Sometimes I need to use Microsft email to send an email via their server. This is frustrating. I cannot switch to a different server like gmail as a lot of my stuff come through this nnsense email. With the number of customers they have they need to get someone who would be able to develop their mail server so it can be matched to other email servers like icloud and test thorough.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2017, 14:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team