FB
Freddie B

1 reviews | Active since Jul 2017

06 Apr 2022, 22:43

Vodamail inbox not working at all.

My father have lost access to his email. It has been more than a week since he started calling your customer care. He still can't access his email! Every single day he listens to the same excuses over and over.

It is absolutely unacceptable, seeing that he works at a hospital and some of the correspondence in his email could mean the difference between life and death for someone!

Sort this issue out immediately! And don't even call me or him before his email is fixed! You have until 17h00 on Thursday 07/04/2022...

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2022, 08:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team