Vodamail frustration

I tried for over a week to access my emails since 30th of March and I could not access my mails. I am aware that Vodacom would migrateto a new system on the 1st of April 2022. That was then the main reason for me to access my mails prior to the 1st of April to make sure I did everything needed on my side. On the 1st of April 11:49 was my first attempt to resolve the issue. The 3rd of April I tried twice at 18:51 to resolve the issue. The 4th of April I tried again at 10:36 and 13:43 when I was helped to lodge a complaint. I were informed that it takes 3-7 WORKING days which happen to be the 13th of April. On the 14th of April I visited the Hatfield branch where they also tried to help but again I need to wait 3-7 WORKING days. They also informed me that the Migration actually happened the 31 of March and not the 1 of April as it was communicated. My concern is that I did not get to do what needed to be done and now I cant even retrieve any emails. I also understand that I need to pay now for the emails. So whats gonna happen now with my emails. You definitely just lost another unhappy customer.