LR
Liezl R

1 reviews | Active since Nov 2016

03 Jan 2017, 14:03

Vodamail Emails disappear

<p>My Vodamail email has disappeared in November/December. When I asked what happened I was informed that because the number on which I originally opened the vodamail account was not used regularly for calling etc that it was deleted. All of my emails are gone. And I am now in desperate need to get it back as I am in the middle of a claim from my medical fund. Is the use of the number as a email address not a red flag that it is still active??</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 07:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,