JH
John H

1 reviews | Active since Dec 2023

18 Dec 2023, 08:39

Vodamail email.

For more than a month I have had problems with my Vodamail email. I did get a call from Furguson (check spelling) he tried to help but it is still just as bad!!!!! I only get spam messages, my business and personal messages take up to 3 days to come through, this is not acceptable!!!!! I have had to use Gmail, which is excellent, but I prefer Vodamail. Just the weekend I got 102 spam messages, this is becoming a joke!!!!!! The problem could be the R29.00 fee for Vodamail, I have rquested them to load it, but for some unknown reason, a month later this has not been done!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2023, 09:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team