1 reviews | Active since Apr 2017

23 Dec 2021, 07:37

Vodamail

Vodacom did a private reply – WHY? There is NO sensitive information in my complaint. My complaint is about the fact that I cannot OPEN attachments. They say it could be a Browser issue and that I should not use Chrome because of a HIGH security level. NONSENSE. Actually I cannot get Chrome to EVEN recognise my dam E-mail address. I have also been informed that Chrome is being phased out. NONSENSE. I should use Outlook. It is amazing what we are told by “so called consultants”!!!!!! Vodacom is NOT alone on this issue. I have managed to sort out the problem i think. I do not do Vodamail on my cell but on my Lap Top. I tried to download an attachment via the Vodamail Mobi app on Desk Top. BINGO. The desktop version platform is the problem. It looks to me that Vodacom has not kept their http// up to date. I was NEVER asked about this EVER. So called consultants!!!!!!!

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Replies (2)
Vodacom
Vodacom's reply23 Dec 2021, 09:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update23 Dec 2021, 09:12
Reviewer Update
Vodacom sucks. This is an automated reply.
My complaint was NOT EVEN READ.