TN
Thembelane N
1 reviews | Active since Sept 2011
12 Feb 2019, 06:06
Vodamail Continuous Problems
This should be the third or fourth time lve complained about my vodamail email. l have been with vodacom for more than a decade and this year you really not weary of your loyal customers. At the least inform us if the email server is down or something. lve changed passwords and still l can not access my mail and lve cleared my cache memory and still no success. Can you kindly assist asap.
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Replies (2)
Vodacom's replyOfficial
12 Feb 2019, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2019, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Feb 2019, 11:20Dear Thembelane,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our ADS Team for assistance. Your SR reference number is S4-3SO2U-UCF8X.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our ADS Team for assistance. Your SR reference number is S4-3SO2U-UCF8X.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2019, 11:20
Official
Dear Thembelane,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our ADS Team for assistance. Your SR reference number is S4-3SO2U-UCF8X.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our ADS Team for assistance. Your SR reference number is S4-3SO2U-UCF8X.
You will be contacted with feedback within 24 to 48 hours.
Regards,
Vodacom Consumer Website Team
Best regards,