Vodamail charges after cancelation

Cancelation request from August 2025, that was done. Yet every month a they deduct a R28.99.

In logging those service tickets at a vodacom shop, I can hear how rude the trade partner is to to consultant, but do not want to speak to me as the customer.

Everymonth since Vodacom decucted and I got a notification that Vodacom decucted today again after multiple service tickets have been sent.

There is a reason I do not have a contract with Vodacom, poor service and I cant speak to a human for customer care, instead I need to go to a shop, waste my time.

It seems like Vodacom knows they have the largest customer base, they can just deduct money from people and they will not notice and when there are complaints, they just ignore the customer.

I really hope they can wake up and realise the fall from the top is much harder and I am not the only customer that feels the same