DJ
D J

1 reviews | Active since Mar 2022

03 Mar 2022, 18:38

Vodamail charged R30 per month or shut down

Snotklap for greedy vodacom. Received an sms today stating that the vodamail email is moving over to a new premium service @ R30 per month. Phoned customer care, who informed me that If you don't accept they cancel your vodamail account. Customers have no say in the matter. Greedy!! Requested to talk to a supervisor and was placed on hold for 15 minutes, no one bothered to come back to me.

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2022, 07:17
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team