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Christopher C

1 reviews | Active since Jun 2016

13 Jun 2018, 16:01

Vodamail Alias

Can someone competant from Vodacom please assist me in un-linking my email alias from the old number I had my email linked to? The sim-card was switched off because of disuse and I would like to link my old alias to the new number but it won't allow me. I attempted to do a Sim Swap but was unable to.

0
Replies (2)
Vodacom
Vodacom's reply13 Jun 2018, 21:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 Jun 2018, 10:33
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,