IvdB
Iwan van den Berg

1 reviews | Active since Dec 2012

15 Mar 2022, 10:06

Vodamail

This is the second time I'm send a review about Vodamail. Now the SMTP is not working and the call center said it does not work on outlook. I have been using this mail for more than 12 years and now your call center told me I must change. They don't know what I must change what the protocols are. All they say I must use is office 360 and that is the product I'm using. I was also informed after my last review that a consultant will contact me and I'm still waiting. The consultant I spoke to was Inkosi and all he said is log into portal and after 25 minutes on the call he said there is a problem.

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2022, 10:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team