Vodam unwilling to help a honest person

I spend nearly 2 hours in vodacom cresta on the 28 September 2020 to apply for a new contract. I am currently with mtn, the reason why i wanted to be with vodacom is many people mentioned that they have better signal. They declined due to my truworths account thats not paid. I feel that vodacom can at least give me a chance to prove to them that I will pay my contract. I need my phone everyday and I will make sure that its paid. Can you please give me the opportunity to show vodacom that you can trust me. Can you please ask a manager to contact me. I am very dissapointed in the outcome i got from vodacom. You can see on my bank statements that i can pay. My truworths account has nothing to do with vodacom. Vodacom should be more willing to help honest people who will prove that if vodacom helps then then they will get their money due to them monthly.