LF
Lorraine F
1 reviews | Active since Aug 2019
24 Apr 2022, 17:19
Vodam this must be *******. Do you have to resort to underhanded methos, don't you make enough billions from us@
I am still waiting for Vodacom to confirm they will NOT BE INCREASING MY MONTHLY SUBSCRIPTION IN JUNE. How LOW can you go. I have only just renewed a 2year contract, choosing a slightly higher cost but with budgeting I will be able to afford. I am a pensioner so have to be careful. ONLY TO BE INFORMED BY MESSAGE: SORRY WE FORGOT YOUR INCREASE, SO APRIL AND MAY IS ON US, YOU'LL ONLY PAY FROM JUNE. LIKE DOING ME A HUGE ****** FAVOUR!!!! I WANT NO INCREASE, ITS NOT IN MY BRAND NEW CONTRACT. YOU ARE INCONSIDERATE MONEY GRABBERS.
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Replies (1)Vodacom's replyOfficial
25 Apr 2022, 08:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2022, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
