1 reviews | Active since Aug 2011
Vodam fails to refund me for wrong contract package
<p>Did an top-up Upgrade of 500MB for R80 per month and was put on an open line, Vodacom charged me R1800, I have called Vodacom 45 times spoke to team leaders and resolution team and escalations. This query was logged on the 2.01.2017 and services request logged on 23.01.2017 to date no refund.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team