JP
Jaco P

1 reviews | Active since Nov 2016

23 Nov 2016, 10:28

Vodalost

<p>I have a contract with vodacom . I phone them and get no service . I asked for an itemised billing statement to be emailed to me but i am still waiting . They charge me for calls i make but i got free minutes . I pay for a current usage sms but do not receive it. They are steeling my money . Since they went on a new system everything is a mess . I am a loyal customer since i was 13 years old today i am 42. I am really disappointed . They are not what they used to be . Everything is the same werever you go . Either bad service or no service at all.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,