VodaLive Fees

<p>I found a Voda Fees charged on my account. I phone +- 20/03/2017 to enquire and stop the deduction. I was told that I will receive a sms with 10 working days that the sub is cancelled. I phone a week later and was told to wait for the sms as it's not 10 working days. I phned tonight and was informed that I was given the wrong info and that we need to do it on the phone. We tried by and error E155 displayed, was told I tipe to slow. I did it twice thereafter and the same message displayed. I was then asked for my login or g code I used to access Voda Live as I will only be charged if I uses the service. I told her that I don't know of any code as I never activated the service or used it. She then request for extra time to esculate the call and told me she will phone tomorrow to assit me further. I told her I don't have a choice and I don't believe her that she will phone me tomorrow because I head that manny times and nobody phoned.</p> <p> </p> <p>I have no G? access code to the services and was charged for it another month due to incompatant staff (first call dd 20/03). Spoke to Vivian.</p> <p> </p> <p>Jaco</p> <p> </p>