Vodaless

Finally received a call from Vodacom yesterday, wanting to sort out the account by me just agreeing to a new debit order!!! I have no words, the very friendly person obviously does not have a clue of the issue... It is not difficult, you quoted me, I agreed to pay set amount not double for services I never agreed to which you just added, simple, look at your quote, credit accordingly and the account is sorted....wow just someone who is competent to sort it out....its not difficult, its been a year....really, come on!!!