VodaLend Cash Advance Errors Damaging My Credit Score (Nairtime South Africa (PTY) LTD)

Last year, I took out a VodaLend Cash Advance, which I fully repaid. The service, provided by Nairtime South Africa (PTY) LTD trading as "Xtra Cash," has caused serious issues with my credit. According to my credit report, on June 30th, 2024, Xtra Cash falsely reported that my account is in arrears by R1. This is completely inaccurate and has damaged my credit record.

This isn't the first time it’s happened. Last year, the same error occurred, and after reporting it on HelloPeter, I received a call from Vodacom acknowledging the mistake and assuring me it would be corrected. I assumed the issue was resolved, but now Xtra Cash has once again incorrectly reported my account as being in arrears. I'm incredibly frustrated and unable to obtain credit due to this false information on my credit report. VODACOM, PLEASE FIX THIS!