TM
Tumelo M
1 reviews | Active since Mar 2015
20 Aug 2024, 18:48
Vodalend
I have taken a vodalend advance twice to my surprise I have been defaulted for R1 on each account where else I had paid in full. Tried to call vodacom several times I got no help, went to an extend of saying I will pay the R2 just give me details of where to pay but got no help. This is frustrating knowing Vodacom just blacklist you for no valid reason.
Tumelo Magongwa
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Aug 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Aug 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Aug 2024, 10:31Dear Tumelo.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Aug 2024, 10:31
Official
Dear Tumelo.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,