JW
Jurgens W
1 reviews | Active since Jan 2020
30 Jan 2020, 23:04
Vodakom
I thist whant to say to be with vodakom on contracked for many years on my soninlaw CW Olivier name at vodakom for about 20years + then we stop the contrack and use the number *** as a top up and then after another 5 years using the same number on topup they give my number away to some one els how does it work to me no good i lost many numers so what's the next step from now on forward???
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Replies (2)
Vodacom's replyOfficial
31 Jan 2020, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Feb 2020, 08:28Dear Jurgens, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2020, 08:28
Official
Dear Jurgens, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,