1 reviews | Active since Oct 2013
On the night of 31 May I wanted to send one sms. I did not have sufficient airtime. As i would receive new airtime on 01 June i decided to only buy R 5 in order to send the sms. It didnt go through. I bought R 50 more. The sms now went through. I checked my balance and it was R 40. So one sms at Voda now costs R15??? Today we have the great experience that none of the numbers works for services. All too busy apparently. Wondering how much longer this company will exist with this kind of service. Also have to wonder if the airtime thing is a one time glitch or maybe we just dont check our balances regularly.....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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