HR
Hennie R
1 reviews | Active since Nov 2023
04 Nov 2024, 10:47
VODAHELL!!!! Vodacom
Extremely horrible service, place and people. Make you sit in the sun and wait on one of the hottest days.
O but you always hear: Making our customers smile!
Nonesne. Vaal mall branch are really stupid people..... Spoke to two different agents.
The call centre you wai an hour for anything to happen, just to get cut off. Then you phone back, wait 30min on the phone. And their answer is, go to the shop.
Then at the shop they tell you phone the call centre.
VODAHELL!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Nov 2024, 12:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Nov 2024, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Nov 2024, 10:01Dear Hennie.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Nov 2024, 10:01
Official
Dear Hennie.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,