pP
pieter P

1 reviews | Active since Sept 2011

02 Sept 2017, 12:38

vodagreed

I tried to contact this useless company on their totally useless website to cancel my very expensive data bundle which has run the full 24 months but without any joy. Everytime some stupid computer program replies, asking for some info, where on your reply, it once again requests the same information. They promise an agent will call within the next 24 hours, but the call never comes. Should you write on hellopeter though, they will have one of their weekend warriors call you to tell everything you know, but ww can't assist in fixing the problem. Call a manager is answered wiyh the promise of a supervisor which is not good enough. Should I go to vodacom and take something without permission I'll end up in jail, but vodacom can ***** my money without ANY repercusions. All this and I have not even started on this useless 4G Lte *******. Dropped calls and no connection and what else.????

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2017, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,