YJ
Yoman J
1 reviews | Active since Apr 2022
09 Apr 2022, 10:47
Vodago get lost.
Angry would be an understatement right. My account was In arrears so understandably my fibre was suspended. So once I brought my account up to date one would think that it would take at the most a day to activate my line, not with vodacom I have been struggling for 2 weeks to get my line activated. Worst service I have ever come across.
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Replies (2)
Vodacom's replyOfficial
09 Apr 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Apr 2022, 10:54 Dear Yoman Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you confirmed that you have sent a request to the Fibre team to cancel your fibre contract.
We do apologise for the services that was rendered to you. Regards Consumer Website Team
We do apologise for the services that was rendered to you. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2022, 10:54
Official
Dear Yoman Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you confirmed that you have sent a request to the Fibre team to cancel your fibre contract.
We do apologise for the services that was rendered to you. Regards Consumer Website Team
We do apologise for the services that was rendered to you. Regards Consumer Website Team
Best regards,