MVdW
Martin Van der WESTHUIZEN

1 reviews | Active since May 2019

15 May 2019, 08:42

VODAFONIE

Had a call from a representative of Vodacom from cell ********** 657 who had all my detail and said you won a competition. So I phones Vodacom to ask about this competition. The service was pathetic took an hour after going true self service. The agent was not even worried that this person had all my detail. Said its not his problem whether I reported it and there is nothing they can do.

0
Replies (2)
Vodacom
Vodacom's reply15 May 2019, 09:05
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply15 May 2019, 15:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please visit the link inserted below in order to report any Hoax or ****. Simply scroll down on this page and complete the online form.

https://help.vodacom.co.za/personal/contactus/
Regards
Vodacom Consumer Website Team

Best regards,