Vodafone won’t release my number

I made a request to port out on Wednesday the 8th of March 2022. Today is the 11th and nothing is happening. This morning around 8:15 am I phoned the porting number *** and talked to the useless Dikeledi who told me that my number is on contract, when I said to her that is not true she hanged up on me.

I then phone again and talked to Raymond who confirmed my porting request and that am not on contract. I have on prepaid for the past six or so. Raymond said he escalated the matter and that I should call again next Wednesday the 15th. I cannot wait for what long. I need to process something on my new phone and I have been inconvenienced enough.

Why is it that when we port in is a quick process but when we want to port out you drag your feet and even lie about my number being on contract. This kind of service is disgusting.

What kind of porting takes the whole week? Sis man.

RELEASE MY NUMBER!!!!